Shipping policy
We make watch straps every week, orders are taken on the Monday morning before we open. All watch straps are produced to order, and watch straps with patina have a 3-week lead time.
So a Watch Bands ordered on Tuesday will be delayed by one week.
Delivery rate
Free standard postage 250 € of purchase - free express postage 500 € of purchase
| France lettre suivie | 5 € | 5 days after exepetition |
| France express | 20 € | next day after dispatch, ups or chronopost |
| Europe | 12 € | classic position |
| Europe express | 20 € | ups or chronopost |
| Rest of the world | 12 € | classic post |
| Rest of the world express | 40 € | ups or equivalent |
In the event of delivery by a carrier requiring an appointment with the Customer, the carrier will contact the Customer as soon as possible to arrange a delivery appointment, no later than 30 days from the date of your order validation. Atelier Romane cannot be held responsible for any delay in delivery due exclusively to the Customer's unavailability after the carrier has proposed several delivery dates.
When the Customer orders several Products at the same time and these have different delivery times, the delivery time of the order is based on the longest delivery time. However, we reserve the right to split shipments. Shipping and handling charges will only be invoiced for a single shipment.
Customers are also invited to consult their order status on a regular basis and to contact customer service if they have any questions or encounter any problems.